Today’s Apple Feedback: Back-to-My-Mac is unstable

I use Back-to-My-Mac a lot to connect to my laptop @ home or my iMac @ work. I’ve lived & worked in 3 different places, owned multiple home & work computers, & had multiple internet providers. I’ve been using Back to My Mac since it was a feature of Mobile Me. Before that, I was using Chicken of the VNC since the early 2000s. And while it was free, I’d been using LogMeIn as a backup when Back to My Mac wasn’t working – and that was a *lot*. LogMeIn always worked when Back to My Mac didn’t. Could you please make it more reliable? I’m tired of seeing this message:

This week, I’ve tried to log into my home laptop 4-6 times. It usually fails the 1st time & works when I try again an hour later. Not today though.

Update:

Well, frustrated with no working “Back to My Mac” (hence, BTMM) for the past week or two, I wanted to convince Apple that this is a real problem, so I temporarily set up external screen sharing and sent them an update with screen-caps as proof that BTMM should work, but doesn’t.  I blotted out the sensitive bits and of course…

I rarely get Back-to-My-Mac (BTMM) to work. Here’s proof via screen caps that BTMM should work, but fails:

 

Initiate via BTMM:

 

Waiting via BTMM:

 

BTMM error:

 

Initiate via URL:

 

Credentials via URL:

 

Success via URL:

 

Remote BTMM prefs:

Hopefully Apple will make BTMM more reliable at some point…